Shipping policy

Digital delivery policy

Last updated: 30 July 2026

DALFAST MarketPlace currently sells digital products. No physical item is shipped unless a product page expressly states otherwise.

Delivery method

After payment is confirmed, the purchased files are made available through the order confirmation page and/or a download link sent to the email address entered at checkout.

Delivery timing

Delivery normally begins within a few minutes. Payment review, email filtering, maintenance, or a technical issue can delay access. Please allow up to 24 hours and check spam, junk, promotions, and filtered-email folders before contacting support.

File formats and compatibility

Each product page identifies the included formats. Ebook products are generally supplied as PDF and EPUB files. Customers are responsible for using a compatible device and appropriate reading software. If the delivered file is corrupted, incomplete, or not the format described, contact us for help.

Incorrect email address

Customers are responsible for entering an accurate email address. If you used the wrong address, contact us with your name, order number, and the correct address. Do not send payment-card details.

Access problems

If a download link does not arrive or does not work, email support@dalfast.com. We may ask for the order number and purchaser name to verify the order before restoring access.

Licence and sharing

Digital files are licensed to the purchaser for personal use unless a product page expressly grants a different licence. Download links and files must not be shared, resold, redistributed, sublicensed, uploaded, or made publicly available.

Refunds and consumer rights

Delivery, cancellation, and refund requests are governed by our Return and refund policy and applicable law. Nothing in this policy limits mandatory consumer rights.